Sunday, 3 June 2012

Provide Rapid Parcel Delivery Options and Reap the Benefits, Says Parcel2Go

 

Provide Rapid Parcel Delivery Options and Reap the Benefits, Says Parcel2Go

Businesses should look to offer customers a large variety of rapid delivery options if they want to maximise sales opportunities, according to online parcel delivery specialist Parcel2Go.

"Companies should capitalise on this and ensure that delivery options from the leading firms that people will recognise and trust, such as Parcelforce and FedEx, are easily accessible through the site at the point of sale.

Reevoo's survey found that 88 per cent of the 1,000 customers it questioned said they either "sometimes" or "always" consulted reviews before heading to the checkout.

He said: "Managing customer orders quickly and efficiently once they've been submitted is critical to the smooth running of any retail company, and research has shown the value that shoppers place on having access to cheap and fast delivery services.

Parcel2Go marketing director Richard Mercer said research done by social commerce firm Reevoo had highlighted how much online shoppers value reviews from other customers, and therefore the importance businesses should place on boosting service levels.

As well as offering domestic and international freight delivery options from the UK's top couriers, Parcel2Go also provides customers with a parcel tracking facility, so consignments can be monitored no matter where they are in the world.

Provide Rapid Parcel Delivery Options and Reap the Benefits, Says Parcel2Go



Trade News selected by Local Linkup on 03/06/2012