Wednesday 25 April 2012

Lorain couple paid $4200 down for a roofing job that never got started

 

Lorain couple paid $4200 down for a roofing job that never got started

It has been a long frustrating wait for Edward and Angilar Morrow.

The Morrows said they made dozens of telephone calls, searching for a starting date on their project, or a refund, but said they were stonewalled. com and on NewsChannel5. It is with deep regret to be losing a valuable client like Mr. is to service every client with the outmost professionalism.

NewsChannel5 will follow up to make certain the Morrows are issued their refund. " "Mr.

"John Trunk had no reply, he wouldn't look me straight in face as I was talking to him," said Edward Morrow. Morrow.

Residents should only choose contractors who are bonded and insured against on-the-job injury and failing to perform.

Consumers should check a contractor's record with both the Better Business Bureau and the Ohio Attorney General's Office.

But after weeks of waiting, the Morrow's discovered that Modern Exteriors went out of business, without warning. Unforeseen internal company complications arose that hindered our ability to perform the contracted worked, all issue's have been investigated, and are currently being resolved.

Trunk issued the following written statement.

DaVinci Home Exteriors is operating out of the same home as Modern Exteriors, but when the Morrow's called the company to check on the status of their home improvement job, they said they were ignored. " "Again we would like to extend our deepest apologies for any inconveniences that we have caused our customer, in the process of working for Mr. " "The Company DaVinci Home Exteriors Inc.

Trunk was extremely responsive, and assured NewsChannel5 he would be issuing the Morrows a whole refund within thew next five days. Our goal at DaVinci Home Exteriors Inc. a new proprietor of Modern Exteriors is presently along the way issuing a full refund of the initial down payment in a timely manor.

Lorain couple paid $4200 down for a roofing job that never got started



Trade News selected by Local Linkup on 25/04/2012